There will be times when some of the money outstanding just isn't going to be paid, for example when a member moves away. In Payzip. you can manage this by deleting their invoice, providing no payments have been made against it.
Deleting an invoice
Use this method if you want there to be no trace of the invoice afterwards.
Providing no payments have been made against the invoice, you can simply delete it. To do this, find and view the member's specific invoice and click the "Options" button at the top of the window.
Choose "Delete invoice" from the drop-down menu. You'll be asked to confirm the deletion. Payzip will then remove the invoice and reduce the total amount requested for that set of invoices accordingly.