There will be times when you want to exclude a member from receiving reminders about unpaid invoices.  This can help when dealing with a sensitive topic or someone's had a family emergency.  Whatever it is, Payzip can help you manage the situation tactfully.

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To prevent invoice reminders being sent to a member, open their invoice and toggle the blue reminder switch at the top of the invoice window, so that it moves to the left-hand side, with a grey background.

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Now when you send unpaid invoice reminders to the whole organisation, or a group that this member is in, this invoice will be excluded from receiving a reminder.

Note: this will only affect this invoice. If the member has any other unpaid invoices, you will need to set the reminder toggle switch on those as well.

Invoices that are excluded from reminders are shown with a bell strikethrough icon, next to the Total column.

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